In today’s borderless business world, having a US virtual phone number is no longer a luxury—it’s a necessity for startups, agencies, freelancers, and global service providers in India. Whether you want to expand into the American market, offer customer support, or run international marketing campaigns, a virtual US number gives your business a local presence without setting up a physical office.
This blog will help you understand what a US virtual phone number is, why Indian businesses need it, the types available, key benefits, use cases, and the 11 best US virtual phone number providers in India for 2025, based on pricing, features, scalability, call quality, and ease of integration. This guide is tailored to Indian entrepreneurs and marketers looking to build trust and boost engagement with US-based clients and customers.
What Is a US Virtual Phone Number?
A US virtual phone number is a telephone number with a US area code that is not tied to a physical phone line or SIM card. Instead, it works over the internet using VoIP (Voice over Internet Protocol) technology.
These numbers can be used from anywhere in the world, including India, to make or receive calls as if you were located in the United States. Calls can be routed to your mobile, desktop, cloud contact center, or VoIP system.
Why Indian Businesses Need a US Virtual Number
Indian businesses across all sectors—technology, SaaS, consulting, BPO, eCommerce, and freelancing—are expanding their customer base in the United States. But calling from an Indian number often leads to lower pickup rates, trust issues, and higher costs.
Here’s why getting a US virtual number from India is a game-changer:
- It helps create local presence in the US without physical infrastructure.
- Enables cost-effective international communication.
- Builds trust and credibility with American clients and leads.
- Supports lead generation and performance tracking for marketing teams.
- Helps in handling time zone differences through smart call routing.
Types of US Virtual Phone Numbers
There are several types of virtual phone numbers available for US regions. Choosing the right one depends on your business goals and use case.
1. Local Numbers
These are virtual numbers with US area codes (e.g., 212 for New York, 415 for San Francisco). They give the impression that your business is located in a specific US city or state.
Use case: Ideal for businesses targeting customers in a particular US region.
2. Toll-Free Numbers
These begin with prefixes like 800, 888, 877, or 855 and are free for the caller in the US. They are widely used for support, inquiries, and brand trust.
Use case: Best for nationwide customer support or sales helplines.
3. Mobile Virtual Numbers
Some platforms offer mobile-type US numbers that support both voice and SMS capabilities, including for apps like WhatsApp (if supported).
Use case: Useful for businesses that want multi-channel communication including text messaging.
Benefits of US Virtual Phone Numbers for Indian Businesses
1. Establish Local Trust and Credibility
A US number creates instant recognition and trust. Clients are more likely to answer your call if it comes from a local or toll-free US number.
2. Boost Marketing ROI with Call Tracking
Virtual numbers can be used in Google Ads, landing pages, or Facebook campaigns. You can track which numbers generate leads and measure performance using call tracking.
3. Reduce International Calling Costs
VoIP-powered US numbers eliminate the need for expensive international calling. Calls are made and received using the internet or redirected to Indian mobile/landline at affordable rates.
4. Improve Customer Support Experience
You can route calls based on time zone, business hours, or agent availability—creating a seamless support experience for US customers.
5. Enable Pay-Per-Call Campaigns
Performance marketers and lead-gen agencies use US virtual numbers in ads to attribute calls, monitor campaigns, and increase conversion tracking.
6. Easy Integration with CRMs and Dashboards
Advanced virtual phone systems allow integration with CRMs, analytics platforms, and even WhatsApp for business, streamlining sales and support operations.
How US Virtual Phone Numbers Work in India
- Purchase a US number from a provider that offers local or toll-free numbers.
- Configure the number through an online dashboard or mobile app.
- Set up call forwarding to your Indian mobile, landline, or VoIP device.
- Manage calls, routing, recordings, and analytics through the cloud platform.
- Track and analyze calls using campaign-level attribution tools (if available).
Calls can be made from the virtual number using softphones (apps), web dialers, or VoIP-enabled systems. Incoming calls to the US number can be routed anywhere globally.
Key Features to Look For in 2025
When selecting a virtual number solution, Indian businesses should look for the following features:
- US local and toll-free number availability
- Call tracking and real-time analytics
- Smart call routing (IVR, time-based, region-based)
- Call recording and storage
- Multi-user access for teams or call centers
- CRM and API integrations
- Lead scoring and reporting tools
- WhatsApp or SMS compatibility (if needed)
- Compliance with telecom regulations
Use Cases for Indian Businesses
- Sales Teams: Local presence to close US leads faster
- Support Centers: 24/7 availability with call routing across shifts
- Startups: Test US markets without opening a physical office
- Marketing Agencies: Run pay-per-call or regional campaigns
- Freelancers: Build credibility when working with US clients
- eCommerce Brands: Manage returns, queries, and customer trust
How to Choose the Right Virtual Number Provider
With dozens of providers available, choosing the right platform depends on your specific business needs. Use these selection criteria:
- Coverage & Number Types: Ensure both local and toll-free US numbers are offered.
- Performance Tools: If you’re doing marketing, you’ll need advanced tracking, routing, and reporting.
- Integration Capabilities: Your system should connect with CRMs or third-party software.
- Scalability: Look for a solution that grows with your business.
- Support & Reliability: 24/7 technical support and 99.9% uptime are crucial.
- Pricing Transparency: Understand the monthly cost, call rates, and any hidden charges.
Comparison Table of 11 Best US Virtual Phone Number Providers in India (2025)
| Provider | Best For | US Numbers | Call Tracking | CRM Integration | Pricing Level |
|---|---|---|---|---|---|
| Atlas | Agencies, marketers, performance tracking | Yes | Yes | Yes | Moderate |
| Grasshopper | Solopreneurs, simple setup | Yes | No | No | Moderate |
| Google Voice | Freelancers, entry-level use | Yes (via workaround) | No | No | Free |
| Vonage | Enterprises, contact centers | Yes | Yes | Yes | High |
| CallHippo | SMBs and remote teams | Yes | Yes | Yes | Moderate |
| TollFreeForwarding | International call forwarding | Yes | Partial | No | Moderate |
| Nextiva | Enterprise unified communications | Yes | Yes | Yes | High |
| GlobalCallForwarding | International businesses | Yes | Yes | Partial | Moderate |
| Exotel | Indian companies going global | Yes | Yes | Yes | Moderate |
| Sonetel | Budget-conscious users | Yes | Limited | No | Low |
| RingCentral | SaaS, tech startups | Yes | Yes | Yes | High |
Here is Detailed list of the Top 11 USA virtual phone number providers in India
1. Atlas – Best for Call Tracking, Marketing & Agencies
Website: callatlas.io
Why Atlas Stands Out:
Atlas is purpose-built for marketers, advertising agencies, and pay-per-call businesses in India that need seamless access to US virtual numbers with full call tracking, smart routing, and analytics.
Key Features:
- US virtual numbers (local & toll-free)
- Call tracking across campaigns and keywords
- Advanced call routing, call recording
- Multi-user management for agencies
- Real-time analytics & CRM integration
- Lead scoring & tracking unanswered calls
Best For: Indian agencies running US lead-gen campaigns, affiliate marketers, SaaS sales teams
Pricing: Transparent pricing with free trial and volume discounts
2. Grasshopper – Ideal for Startups and Solopreneurs
Website: grasshopper.com
Overview:
Grasshopper gives you a business phone number that works through your mobile or desktop—perfect for startups in India serving US clients.
Features:
- US local & toll-free numbers
- Voicemail transcription
- Custom greetings and call handling
- Mobile + desktop app
Pros: Simple setup, user-friendly
Cons: No advanced call tracking
Best For: Freelancers and solo entrepreneurs in India
3. Google Voice – Free Option for Basic Use
Website: voice.google.com
Overview:
Google Voice offers a free US virtual phone number to individuals with a US Google account. While it’s not enterprise-grade, it’s useful for individuals doing business with US clients.
Features:
- Free US number with voicemail
- SMS & call forwarding
- Voicemail transcription
Limitations: Only available to users with an existing US-based Google account, so Indian users may need a workaround.
Best For: Freelancers testing the US market
4. Vonage – Enterprise-grade Communication Platform
Website: vonage.com
Overview:
Vonage provides VoIP and unified communication tools for enterprises. Their US virtual number service is robust and customizable.
Features:
- Local & toll-free US numbers
- VoIP calling with HD audio
- Integration with CRMs like Salesforce
- Call monitoring, IVR, and analytics
Best For: Mid-size to large businesses and contact centers in India
Drawback: Higher pricing for small users
5. CallHippo – Designed for Global Teams
Website: callhippo.com
Overview:
CallHippo is popular in India for providing easy access to US virtual numbers. Its dashboard is intuitive, and pricing is SMB-friendly.
Features:
- Buy US numbers in seconds
- Call analytics and activity feed
- Call recording, IVR, and team management
- Web dialer + mobile apps
Best For: Indian sales and support teams
6. TollFreeForwarding – Focus on Global Call Forwarding
Website: tollfreeforwarding.com
Overview:
TollFreeForwarding offers international virtual numbers, including US toll-free and local numbers, with call forwarding to Indian phones.
Features:
- Instant US number activation
- Forward calls to Indian mobile or landline
- Real-time reporting dashboard
- Voicemail and call scheduling
Best For: Indian businesses that want incoming US calls without using a VoIP app
7. Nextiva – Best for Unified Communications in Enterprises
Website: nextiva.com
Overview:
Nextiva is a reliable business VoIP solution offering virtual US numbers with extensive communication features, ideal for larger Indian firms expanding into the US.
Key Features:
- US local and toll-free numbers
- Team collaboration tools with video and messaging
- CRM integrations and automation
- Call analytics and reporting
Best For: Enterprises and mid-sized BPOs in India needing unified communications
Pricing: Premium pricing but comes with enterprise-grade capabilities
8. GlobalCallForwarding – Flexible and Scalable for Global Calls
Website: globalcallforwarding.com
Overview:
This provider focuses on offering a wide variety of US virtual numbers with powerful forwarding capabilities, making it ideal for Indian businesses handling international call volumes.
Key Features:
- Extensive local and toll-free US number inventory
- Call forwarding to India or any global destination
- Call recording, voicemail, and fax
- Time-of-day routing and sequential ringing
Best For: Businesses in India serving US clients across time zones
9. Exotel – India-Based Platform with International Capability
Website: exotel.com
Overview:
Though India-based, Exotel allows purchase and use of international virtual numbers, including US numbers for businesses operating across borders.
Key Features:
- Virtual US numbers available on request
- IVR, call analytics, routing, and APIs
- Scalable platform for startups and enterprises
- Regulatory-compliant call flow setup
Best For: Indian SaaS startups and call centers with global ambitions
Limitation: US number access might require verification and additional setup time
10. Sonetel – Budget-Friendly for Freelancers and Small Teams
Website: sonetel.com
Overview:
Sonetel offers cost-effective US virtual numbers aimed at entrepreneurs, freelancers, and solopreneurs. It is affordable, reliable, and easy to configure.
Key Features:
- US numbers at low monthly cost
- Free call forwarding to VoIP
- Call recording, email summaries
- Web chat integration for websites
Best For: Freelancers or small business owners looking for affordable US outreach
11. RingCentral – Comprehensive Business Communication Platform
Overview:
RingCentral is a leader in cloud-based communication and offers robust US number capabilities. Though enterprise-oriented, it’s suitable for growing Indian teams targeting US markets.
Key Features:
- US virtual numbers for voice and SMS
- Auto-attendant, call routing, analytics
- Video conferencing, team messaging
- Mobile and desktop apps
Best For: Indian tech startups, SaaS businesses, and agencies
Website: ringcentral.com
Frequently Asked Questions
Yes. Most reputable platforms, including Atlas, offer US virtual numbers to Indian businesses, provided you comply with local telecom laws.
A virtual number operates via the internet and isn’t tied to a specific device or SIM card. It can be accessed through apps, web dashboards, or forwarded to existing phones.
Atlas is ideal for marketing campaigns, especially if you need real-time call tracking, attribution, and performance analytics.
Some providers may ask for a US address or business verification, but many—including Atlas—offer flexible verification processes suitable for Indian users.
Yes, but only if the provider supports it. Atlas supports virtual numbers that can be configured for WhatsApp campaigns as well.
Conclusion:
A US virtual phone number allows Indian businesses, startups, and freelancers to build credibility, increase conversions, and manage international communications effectively. Whether you’re launching a product in the US, running pay-per-call campaigns, or managing global clients, the right provider can make all the difference.
If you’re looking for an all-in-one solution that goes beyond just calling—offering call tracking, lead attribution, analytics, and smart routing—Atlas stands out as the best US virtual phone number platform for marketing-focused teams and agencies in India.
